Dear Resident and Family Member:

I am writing with an update to the letter we previously sent on November 20, 2020.

In that letter we reported that the Illinois Department of Public Health informed us that window visits were not recommended.

Today we received a notification from the Health Care Council of Illinois (HCCI), a group that works with skilled nursing facilities and government agencies, to ensure guidance is communicated.  HCCI informed us that they have been asked by the Governor’s Office to inform their members that we are free to schedule window visits. 

We are so happy to get this information and pass it along to our residents and family members.  If you have any questions please feel free to contact me.  We look forward to your visits and will inform you as soon as we are able to resume in person visits.


Cecilia Ancona